“Thanks Daryl for getting this out so late in the afternoon! Great service! Not many people go the extra mile these days. Thanks again.”
Gary, Irving, TX, November 2012
“Great customer service and knowledgeable tech
support team. Easy to work with. Good follow up. Thanks.”
Larry, Tuscon, AZ, October 2012
“This was my first experience renting thru you. OUTSTANDING!”
Mike, Melbourne, FL, October 2012
“I was impressed with the excellent service and quick response to get the test equipment shipped the same day. The salesperson was knowledgeable and personable.
Ed, Livermore, CA, October 2012
“My previous supplier had 100% of the business, but dropped the ball. I'd decided to try a second source and have been extremely happy with John Leli's and John Haras's support at TRS. They work extremely hard with my random requests that the previous supplier could not. Keep up the good work.
Paul, Hillsboro, OR, October 2012
“It is because of your very helpful staff that I was able to do it without frustration. Everyone I dealt with at TRS was very polite and helpful. Your sales rep, your application engineer, your warehouse people (pick up and drop off).”
Greg, Westminster, MD, October 2012
“TRS is a great partner.”
Michel, Minneapolis, MN, September 2012
“I have always been very satisfied with TRS services. Brian is always very responsive and the technical staff has always been able to help with any issues that arise even if they are of my own making. I am very appreciative of the services that we receive from TRS as a whole. ”
Devon, Longboat Key, FL, September 2012
“Everytime I call Bill, he is very knowledgeable of what the needs of my company are and I would recommend TRS anytime.”
Pam, Lemont, IL, September 2012
“The last order was a rush one and I called very early in the morning and Leonard answered and helped me get a quote, contact our rep and answered my questions on the equipment. He was very professional and your process moved quickly and smoothly.”
Manny, Lewisville, TX, September 2012
“Quote was sent back extremely fast and equipment was shipped out on short notice as well. Much appreciated!”
David, Clackamas, OR, August 2012
“Your folks do a great job! Great sales
rep, fast shipping, nice equipment. The only thing you could do to improve
service would be to drop the rental price to zero! (ha). Thanks for everything!”
Kelly, Twin Falls, ID, August 2012
“As always, extremely pleased with how easy it is to get something shipped with just a phone call and have the equipment the next day.”
Elizabeth, Harkers Island, NC, August 2012
“Brian was professional and quick getting our order placed and shipped in a timely manner. In our industry, we have emergencies 24/7 and it is critical that we have the correct equipment for whatever situation and that it is shipped as quickly as possible. Brian was instrumental in my company completing a very important task by getting us through the document process and shipping the correct equipment unbelievably fast. Many Thanks.”
Paul, Portsmouth, VA, August 2012
“Absolutely tremendous experience. TRS is an outstanding organization and their reaction time is as good as I have seen in my career.”
Declan, North Amityville, NY, August 2012
“We got quotes from 2 other vendors of rental equipment, and your pricing tipped the scales, but your people and efficiency of handling our needs put you way in front of the other two. Thank You!!”
Jim, Lexington, KY, July 2012
“Keep up the good work! Brian is professional, helpful, and responsive to customer needs.”
Rodney, Sarasota, FL, June 2012
“I have used TRS-RenTelco for years, and find you always have good products and competitive prices. But I rent from you because of the great customer service.”
Steve, Annapolis, MD, June 2012
“This was our first experience with TRS-RenTelco and it was a very, very positive one. I hope all your reps are as good as Bill.”
Ed, Parker, CO, June 2012
“The equipment was perfect and the pricing very reasonable.”
Fred, Arlington, WA, June 2012
“Very pleased with the professional, reliable and time delivery for the service provided.”
Ed, St. Petersburg, FL, June 2012
“Keep up the good work, customer satisfaction guaranteed.”
Edan, Mississauga, ON, CA, June 2012
“Very satisfied with the service at TRS-RenTelco and very satisfied with the competence and kindness of our contact (Ricardo). It would be very nice if service was like this everywhere else.”
Eric, Boucherville, PQ, CA, June 2012
“I am very happy that I found TRS-Rentelco. I've actually already placed a second order for another rental this month. We will definitely continue to use your company.”
Amanda, Nashville, TN, May 2012
“We usually work with Daryl from TRS-RenTelco. He hasn't let us down yet. We really appreciate all his hard work and dedication to make sure we get the equipment that we need, when we need it.”
John, Corsicana, TX, May 2012
“Outstanding service, I had a quote and phone discussion with TRS-RenTelco before any of the others had bothered to respond at all.”
Mark, Perth, AU, May 2012
“Being referred to and able to talk to an engineer from the equipment design company directly was a major plus and benefit in knowing we were requesting the correct equipment for the quote.”
Alan, Woburn, MA, May 2012
“I work with Daryl and Janis and find them to consistently respond to my requests with a high degree of professionalism. They are very much assets to your company.”
Randy, Dallas, TX, May 2012
“Excellent service and equipment availability.”
David, Escondido, CA, May 2012
“Harold did an excellent job responding to my questions and test equipment needs. The ordering of the equipment, the 17025 calibration of the equipment, and the receiving of the equipment went seamless. Equipment performed well during our UL testing.”
Martin, Destehan, LA, May 2012
“Always a good experience with TRS-RenTelco. The rep could sense I knew what I wanted and I was in a hurry to get it on the way. No small talk or chatter. A real pro! Thanks.”
Bill, Montgomery, AL, May 2012
“It is always such a pleasure working with Philippe and Morgen. Our equipment has always been ordered how we require it to be and the entire transaction goes exceptionally smoothe from start to finish, making it just a little easier to be in business. Thanks so much!”
Gwena, Kelowna, BC, CA, May 2012
“It was a pleasure working with your people - very knowledgable, professional and helpful. ”
Don, Seattle, WA, April 2012
“Excellent, fast, and friendly service. Competitive pricing. I was looking for the most competitive price and was pleased that it came with the company that responded the quickest. I requested some special things be added to the quote and it was done almost immediately. That made the difference in me choosing this company over the other I was working with.”
Amanda, Nashville, TN, April 2012
“I am completely satisfied with how the order was handled. I will definitely recommend you.”
Peter, Delray Beach, FL, April 2012
“Excellent service from start to finish!”
Andrea, Columbia, MD, April 2012
“TRS Salesperson was very responsive. He followed through and ensured everything was delivered on time and on short notice. Will rent again in May to complete the second portion of this job.”
Valvin, Tempe, AZ, April 2012
“We presented a very difficult need, and through perseverance TRS was able to find a piece of test equipment to meet our needs. ”
Ray, Wichita, KS, March 2012
“Professional Products from a Professional Company!”
Robert, Bennett, CO, March 2012
“You had all the equipment we needed. Great Service!”
Neal, Nes Ziona, IL, March 2012
“We will be contacting your company for future needs.”
Douglas, Lewisville, TX, March 2012
“I have really enjoyed working with both Mike and Roger. They are timely in their responses and very attentive to the needs of my company.”
Andrew, Albuquerque, NM, March 2012
“Thank You TRS for Excellent Customer Service and Equipment. Thank You Andrew.”
Carlos, Coroma, CA, March 2012
“I have been working with Christi for the past few years. Her response time is the best. And what I find most impressive, she followed up on a Quote for two pieces of equipment. When I did not issue an order for both, each to ship to two separate sites on two very different dates, she called to make sure I did not forget one. That to me was very impressive. Good work Christi!”
Mike, Pittsburgh, PA, March 2012
“Thanks for the promptness and fast turn around Brian!”
Walter, Orlando, FL, March 2012
“I really like being able to order equipment late in the day for delivery the next morning.”
Lane, Jacksonville, FL, March 2012
“Besides supporting technically the equipment with accessories and documentation, I like that TRS cares about equipment condition/quality; I noticed that they calibrated/verified the equipment just (a couple of hours) before shipping it (over-night!) to us. That was great.”
Ilie, Baltimore, MD, March 2012
“I have worked with Brian Humes - Application Engineer on three separate projects. He is great to work with and his quotes are extremely fast! Equipment delivered on time and as promised each time. I will continue to do business with you!”
Bruce, Triangle Tower Services, Inc.
“My situation is that I am in Australia and it is not always convenient to rent from the U.S. However the experience I have had from Mike (Graham) at TRS-RenTelco was nothing short of excellent! Mike was very responsive and helpful with my urgent requirement. Always followed up and kept contact with the good or the bad news. For me it was very important to have this kind of support and follow up. My thanks to Mike and TRS-RenTelco for their responsiveness to my needs. This level of service wil keep me returning to you for my testing needs.”
Michael, ADC Communications (Australia)
“Your response time from when I enter an online quote or order is awesome. I usually get an email response within an hour. I like the convenience of your online system. Your pricing, availability and service will keep me returning. Keep up the great service.”
Louis, Parker Hannifin
“I am extremely pleased with the equipment, pricing and delivery times. You will be my first call for equipment from now on. Thanks.”
Gord, Pippin Technical
“I had a great experience with TRS-RenTelco. Recently I was working on a very time-sensitive job and the freight company had bungled the delivery of my equipment... I called TRS and they IMMEDIATELY made sure I got my equipment ASAP- and they didn't charge me the resulting shipping fees. The equipment that TRS provided was in excellent condition! But the best part of the experience was the customer service. From quote to return and payment, they were far better than any other company I've ever dealt with.”
Pat, Tetra Tech, Inc.
“I have nothing but positive things to say about TRS-RenTelco. I'm one of your biggest fans. TRS-RenTelco is the BEST, as far as I'm concerned. Steve Thomas is incredibly responsive. I get a quote in minutes...you guys stay late to support my last minute requests...your pricing is fair...you almost always have what I need in stock...and have never received a unit that was DOA. Keep up the good work!! (Your competitors continually hear me praise you guys.)”
David, Wavestream Corporation, Inc.
“The main reasons I recommend TRS-RenTelco are the competitive rates and availability of equipment and also how responsive my sales contact is. TRS-RenTelco does an excellent job in all these categories, as long as this remains true I will continue to recommend TRS-RenTelco.”
Jennifer, Vaisala
“In the end, you were not always the cheapest, but you had the equipment in my hands before the less-costly vendor responded to the RFQ. That will earn trust and repeat business far more than price. Thanks.”
Scott, Phoenix Contact
“Excellent experience. Called at 4:00 PM, had the rental unit by 9:00 AM the next day. Had the product tested by 1:00 PM and was able to ship that day. We will keep the equipment until the order is complete.”
Ken, GE Industrial Systems
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